Responsible gambling
Chances are you're about to lose. Think! About your choices. pickiebet.com is for Australian residents aged 18 and over. Gambling can cause harm. This page sets out the tools and support available to you.
Gambling Help Online · 1800 858 858 · 24 hours, free, confidential.
Online chat at gamblinghelponline.org.au.
Tools available on your account
- Deposit limits — set a maximum amount you can deposit per day, week or month.
- Loss limits — cap the net amount you can lose in a chosen period.
- Session limits — limit how long you can stay logged in.
- Activity statements — request a summary of deposits, withdrawals, bets, wins and losses; a 30-day statement is sent automatically.
- Take a break — lock yourself out for 24 hours, 7 days, 30 days or 90 days.
- Self-exclusion — exclude yourself from Pickie for a fixed period or permanently.
Cooling-off period for limit increases
A request to increase or remove a deposit, loss or session limit is subject to a seven-day cooling-off period before it takes effect, as required under the National Consumer Protection Framework. A request to decrease a limit takes effect immediately.
Marketing and self-exclusion
We do not send direct marketing to customers who have self-excluded, are on a take-a-break, or are listed on BetStop.
BetStop and self-exclusion restriction
If you are listed on BetStop, or have a current self-exclusion with Pickie, you cannot open or use an account with us. We check all applications and existing accounts against BetStop, and we will close any account that should not be open. Self-exclusion through BetStop applies across all licensed Australian wagering providers for the period you choose, with a minimum of three months and a maximum of lifetime.
Warning signs of gambling harm
- You spend more time or money on gambling than you intended.
- You chase losses or borrow money to keep betting.
- You hide your gambling from family or friends.
- You feel anxious, irritable or low when not gambling.
- You bet to escape stress, boredom or low mood.
- Work, study or family commitments are suffering because of gambling.
If any of these sound familiar, please reach out. Help is free and confidential.
Support for family and friends
Gambling can affect more than just the person doing it. If you are concerned about someone else's gambling, support is available through Gambling Help Online on 1800 858 858 and at gamblinghelponline.org.au.
Minors
Pickie is strictly 18+. Keep your login details private. We encourage parents and guardians to use filtering tools to prevent under-18s from accessing gambling content.
Confidential support
Gambling Help Online
24-hour national counselling service. Free, confidential.
1800 858 858
gamblinghelponline.org.au
BetStop national register
Self-exclude across all licensed Australian wagering providers.
1800 238 7867
betstop.gov.au
Amity Community Services (NT)
Gambling, alcohol and other drug support in the Northern Territory.
amitynt.com.au
Lifeline Australia
Crisis support and suicide prevention. 24/7.
13 11 14
lifeline.org.au
Financial Counselling Australia
Free advice on debt and money problems.
1800 007 007
ndh.org.au
pickiebet.com is operated by PUNTAA PTY. LTD., licensed as a Sports Bookmaker by the Northern Territory Racing and Wagering Commission under the Racing and Betting Act 1983 (NT). Sports Bookmaker Licence No. NT-RWC-SB-2017-0412. Chances are you're about to lose. Think! About your choices.